At st799, your privacy is not an afterthought — it is a foundational commitment built into every layer of how we operate. This Privacy Policy explains, in plain terms, exactly what personal data st799 collects when you use our platform, why we collect it, how we use and protect it, with whom we share it, and what rights you hold over your own information. By registering an account or using any service on st799, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
Every connection between your device and the st799 platform is protected by industry-standard 256-bit SSL/TLS encryption. This means your login credentials, personal details, financial data, and KYC documents cannot be intercepted in transit. Our SSL certificates are renewed continuously and monitored for validity around the clock.
Your personal data is stored on hardened, access-controlled servers. Database access requires multi-factor authentication and is restricted to authorised st799 personnel with a documented operational need. All access events are logged and reviewed regularly by our security team. Physical server access is limited to vetted data-centre staff under 24/7 CCTV monitoring.
st799 has never sold, rented, or traded a Member's personal data to third-party marketers, data brokers, or advertisers, and commits to maintaining this position permanently. Data shared with payment partners — including BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja — is limited strictly to what is necessary to process your transactions.
Identity documents submitted for KYC verification — including your Indonesian National Identity Card (KTP), passport, and proof of address — are stored in an isolated, encrypted document vault separate from your operational account data. KYC documents are never shared with game studios, affiliate partners, or marketing platforms. Retention is limited to the period required by applicable legal obligations.
Marketing communications from st799 — including promotional emails, SMS notifications about bonus offers, and BRI Liga 1 or Champions League betting alerts — are strictly opt-in. You can update your communication preferences at any time from the notification settings panel in your st799 Member dashboard, or by contacting support. Opting out of marketing does not affect transactional or account-security communications.
st799 retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. Account data is retained for a minimum of five years following account closure to satisfy anti-money-laundering record-keeping requirements. Upon the expiry of the retention period, data is securely deleted or anonymised so that it can no longer be attributed to any individual.
For the purposes of this Privacy Policy, st799 acts as the data controller in respect of all personal data collected through the st799 platform at https://st799.net. As data controller, st799 determines the purposes and means by which your personal data is processed, and is responsible for ensuring that such processing complies with all applicable data protection and privacy obligations.
References to "st799", "we", "us", or "our" throughout this policy refer to the operating entity behind the st799 platform. References to "you", "your", or "Member" refer to any individual who accesses the platform, registers an account, or otherwise interacts with st799's services.
For all privacy-related enquiries, data subject requests, or complaints, please contact our dedicated privacy team using the details set out in Section 14 of this policy.
st799 collects personal data through a number of channels — directly from you when you register and use the platform, automatically through technical systems as you browse and interact with the site, and occasionally from third-party service providers acting on our behalf. The categories of data we collect are set out in the table below:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, KTP / passport number, selfie photograph submitted for KYC | Provided by you during registration and KYC verification |
| Contact Data | Email address, Indonesian mobile phone number, residential address (city, province) | Provided by you during registration or account updates |
| Financial Data | Bank account name and last-four digits (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI), e-wallet account name (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction history, account balance | Provided by you when adding a payment method; generated automatically by platform activity |
| Betting & Gaming Data | Wagers placed, games played, bet amounts in IDR, outcomes, session durations, responsible gaming tool usage, bonus claim history | Generated automatically by your activity on the platform |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone (WIB/WITA/WIT), referring URL | Collected automatically via server logs and analytics tools |
| Usage Data | Pages visited, features accessed, click paths, search queries on the platform, time spent per section | Collected automatically via cookies and analytics tools |
| Communications Data | Live chat transcripts, support email content, feedback submissions | Generated when you contact st799 support |
| Marketing Preference Data | Opt-in / opt-out status for promotional emails, SMS alerts, and in-platform notifications | Set by you in account notification preferences |
st799 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose incompatible with those listed here without first obtaining your explicit consent or establishing a separate legal basis:
Every instance of personal data processing at st799 rests on one of the following recognised legal bases:
| Legal Basis | When It Applies at st799 |
|---|---|
| Contractual Necessity | Processing required to perform the st799 Member Agreement — including account creation, identity verification, transaction processing, and service delivery. Without this processing, we cannot provide the platform. |
| Legal Obligation | Processing required to comply with applicable law and our licensing obligations — including KYC/AML identity checks, age verification, transaction record-keeping, and responding to lawful regulatory or law-enforcement requests. |
| Legitimate Interests | Processing for fraud detection and prevention, platform security monitoring, responsible gaming oversight, abuse detection (multi-account, bot activity), and platform analytics — where our interests do not override your fundamental rights and freedoms. |
| Consent | Processing for marketing communications (promotional emails, SMS, in-platform push notifications) and for any non-essential cookies or analytics tools. Consent may be withdrawn at any time via account settings or by contacting support. |
st799 does not sell, rent, or trade your personal data. We share data with third parties only in the limited circumstances described below, and always subject to strict contractual data-protection obligations:
st799 uses cookies and similar tracking technologies on the platform to deliver essential functionality, improve performance, and — with your consent — to understand how Members use the site. The following categories of cookies are used:
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Session management, login state preservation, security tokens (CSRF protection), load balancing. Without these cookies, core platform functionality is unavailable. | No — essential for the service |
| Functional | Remembering your display preferences, language settings, time zone (WIB default), and responsible gaming tool configurations between sessions. | No — necessary for user experience |
| Analytics | Aggregated, anonymised data on page visits, feature usage, session duration, and error rates, used internally to improve the platform. No personally identifiable data is included in analytics reports. | Yes — opt-in via preference settings |
| Marketing / Personalisation | Tracking which promotions you have viewed or interacted with in order to avoid showing you the same offer repeatedly, and to personalise bonus and game recommendations within the st799 platform. No external ad network tracking. | Yes — opt-in via preference settings |
You can manage your cookie preferences at any time via the notification and privacy settings panel in your st799 Member dashboard. Disabling analytics or personalisation cookies will not prevent you from using any core platform feature. Note that disabling strictly necessary cookies via your browser settings will prevent you from logging in and using the platform.
st799 operates a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures in place include:
st799 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by legal, regulatory, or licensing obligations. The following retention periods apply as a guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years post-closure | Anti-money-laundering (AML) and licensing record-keeping requirements |
| KYC Documents | Duration of account + 5 years post-closure | Regulatory identity verification record-keeping |
| Financial Transaction Records | 7 years post-transaction | Financial record-keeping and AML audit trail requirements |
| Betting and Gaming History | Duration of account + 3 years post-closure | Dispute resolution, bonus integrity, responsible gaming oversight |
| Support Communications | 3 years from the date of the communication | Dispute resolution and quality assurance |
| Technical / Server Logs | 90 days rolling | Security monitoring and incident investigation |
| Analytics Data (anonymised) | Indefinite (non-personal, aggregated only) | Platform performance analysis — no individual can be identified |
| Marketing Preference Records | Duration of account + 1 year post-closure | Evidence of consent status for compliance purposes |
Upon the expiry of the applicable retention period, personal data is either securely deleted using cryptographic erasure (for digital records) or, where deletion is not technically feasible within a reasonable timeframe, anonymised such that the data can no longer be attributed to any identifiable individual.
st799 recognises and respects your rights in relation to your personal data. The following rights are available to all Members. To exercise any of these rights, please contact the st799 privacy team using the details in Section 14. We will respond to all verified requests within 30 days.
st799 is strictly an adults-only platform. The minimum age to register and use any st799 service is 21 years. We do not knowingly collect personal data from any individual under the age of 21.
If at any point st799 determines — through KYC verification, a parental or guardian complaint, or any other means — that a Member account belongs to a person under 21 years of age, the account will be immediately suspended, all pending bets will be voided, and any deposited funds will be returned to the originating payment method. The account will be permanently closed and the personal data associated with it will be retained only for the minimum period required by applicable law before being deleted.
If you are the parent or guardian of a minor who you believe has registered an account on st799, please contact us immediately at [email protected] (plain text — not a clickable link). We will investigate and act within 24 hours of receiving a verified report. 21+ only. Play responsibly.
st799 operates internationally, and some of the data processing activities described in this policy involve transferring personal data to servers or service providers located outside Indonesia. Where such transfers occur, st799 ensures that appropriate safeguards are in place to protect your personal data, including:
For transfers involving game studio partners such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft, only anonymised session tokens — not personally identifiable data — are transmitted to game servers, substantially reducing the privacy risk of such transfers.
The st799 platform does not include outbound links to third-party websites. However, third-party game content embedded within the platform (such as live casino streams from Evolution Gaming or slot titles from Pragmatic Play) operates via iFrames or direct API connections to those studios' own servers. These studio services operate under their own privacy policies, which govern how they handle the technical session data associated with your game play.
st799 is not responsible for the privacy practices of any third-party service provider whose services are accessed through the st799 platform. We recommend reviewing the privacy policies of any third-party service you interact with directly, including your chosen bank or e-wallet provider when initiating transactions outside the st799 platform interface.
st799 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, applicable law, or licensing requirements. When material changes are made to this policy, st799 will:
Your continued use of the st799 platform after the effective date of a policy update constitutes your acknowledgement of the updated policy. The current version of this Privacy Policy is always available at https://st799.net/privacy-policy. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or want to raise a concern about how st799 has handled your personal data, please contact our privacy team using the details below. All privacy enquiries are handled by dedicated staff and are treated with strict confidentiality.
Please use the subject line "Privacy Request — [Your Username]" so your message is routed directly to the privacy team. We aim to acknowledge all privacy requests within 2 business days (WIB, UTC+7) and to resolve them within 30 calendar days.
Available around the clock via the in-platform live chat feature.
Our support agents are native Indonesian speakers and are available 24 hours a day, 7 days a week — including during Idul Fitri, Ramadhan, and other Indonesian public holidays — to assist you in English or Bahasa Indonesia.
st799 combines enterprise-grade privacy protection with a world-class betting and casino experience. Explore thousands of sports markets, live casino tables, and slot titles — all in Indonesian Rupiah, with deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, and GoPay. Play securely, play responsibly, and play with confidence.